Managed IT Support Services
Comprehensive NYC managed IT support programs to meet all of your in-house IT management, monitoring, administration and support needs.
Expert cloud migration guidance and a wide range of hybrid and complete XaaS cloud solutions to help you leverage cloud technology in a way that makes the most sense for your business.
Specialized IT Services
We offer a broad range of specialized IT Consulting, Cybersecurity and Network Design & Engineering services to meet all of your company’s advanced business technology needs.
IT Takes Having iTeam
On Your Team.
A team whose real-world business experience, technical expertise and commitment to your success will ensure that your company always derives the maximum business value from your business technology investment.
Over 25 Years Delivering Excellence in Managed Technology Services.
iTeam is wholly committed to your success and we believe in always going the extra mile for every client we service:
24/7/365 system monitoring and proactive support to ensure that the IT resources you need are always there when you need them
A team of 500+ network engineers and help desk professionals at the ready to provide holistic 360 degree IT service coverage and responsiveness for your business technology environment
Comprehensive network of industry-leading IT vendor partnerships and strategic alliances to meet all of your company’s IT management and support needs
We do IT Your Way…
Flexible managed service plans designed to meet your company’s unique IT service requirements.
iTeam tailors every managed service program we develop to optimally meet your company’s specific operational and budgetary needs:
Broad range of granular RMM capabilities, service delivery modalities and support coverage options
Numerous cloud platform options including hybrid cloud point solutions, colocation and hosting services and complete XaaS cloud computing platforms
IT support communications delivered across all major communications, workflow automation and messaging platforms.
Comprehensive IT support options for both centralized and decentralized IT networking environments.
Highly Responsive Support
At iTeam, we understand the importance of providing qualified and timely technical support. Our help desk professionals are trained to respond to the majority of client service tickets we receive in under 5 minutes!
iTeam technicians service hundreds of client support tickets daily and resolve over 95% of the support tickets we receive on the same day they are first reported.
iTeam maintains a deep and comprehensive network of strategic vendor alliances that allow us to be your single source and point of contact for all of your company’s IT needs.
Customized Managed Service Plans
At iTeam we do not believe in “cookie cutter” approaches to IT support. All of the managed service plans we design are uniquely tailored to the specific business needs and operational requirements of every client IT production environment we service.
All iTeam managed service plans and cloud service offerings are designed to optimally support all major IT compliance regimens such as IT404, HIPAA, PCI, FINRA and more!
Comprehensive Service Depth
iTeam has a team of over 500 certified system engineers and help desk professionals dedicated to your business. This service depth ensures the fastest and the most cost-effective resolution possible for IT support issues.
NYC IT Support Company Trusted By
Transform Your IT Challenges Into Competitive Advantage
Contact us today to schedule a FREE IT Assessment and learn how iTeam can help your team make the most of your business technology investment.